I'll take two stabs at this to convince the reader that we're not the same. The first being is that Triest Agency is not the same as buying your home, auto, business or other insurance from us versus a company that promotes themselves by selling directly (i.e.: without local agents). At first glance it may seem that the company selling directly could be less expensive and more efficient. They definitely advertise ten fold more than I do. All of these cute ads are sometimes convincing. Brain washing. But the world of insurance doesn't work so simply. Insurance is something that varies by territory. The most competitive home insurance company in Mt Pleasant, may not be the same as in downtown Charleston and definitely not the same one as the home insurance company with the most competitive premium in Columbia, SC. The direct marketing company on the television has to use a wide brush to make a convincing pitch for all of those territories. Their employees who sit in a cubicle in a call center maybe in the middle of Wisconsin, don't know the insurance market in Charleston. A local independent insurance agency or Trusted Choice agency like Triest Agency is the best alternative every time. No question about it. We as local agents represent hundreds of insurance companies and each one has complicated guidelines to follow. Only a local independent agent like Triest Agency knows the most competitive insurance companies.
The second being that Triest Agency competes against other local insurance agencies. Interestingly only one other local agency has been insuring Charleston for over 100 years. All the others are newcomers. Every insurance agency is unique in that they write for different insurance companies and have different levels of expertise. They also offer differing levels of service. Triest Agency is the only insurance agency in Charleston that keeps track of our customer service level by keeping a score. We use a survey system called the net promoter score to keep an exact metric on our customer service. The best part of this system is that we're constantly asking our clients for their feedback. Isn't is annoying to work with a company that doesn't really care what you think? That's not the case with Triest Agency. We work around what our client's want and need. We also have a menu of services and insurance companies that is constantly being tweaked to provide the best for our clients.
All insurance agencies are not created equal. With Triest Agency actions speak louder than words and we can prove it. If you're not already a client of Triest Agency, then we would love to talk to you. Call one of our Account Executives at 843-556-6232.